LEARNING JOURNEYS
Journey Inquiry
Cancellation Policy
TERMS & CONDITIONS THIS AGREEMENT sets forth the terms under which we, Learning Journeys agrees to provide you with the services and accommodations for your custom/or package tour. These terms and conditions apply to Learning Journeys scheduled programs. Terms and conditions on custom and private group programs vary. A separate copy of the terms and conditions will be supplied with the program quotation. RESERVATIONS AND PAYMENT. A $500 per person deposit is due at the time of booking. The per person land balance is due 90 days before departure and is non-refundable. FEES FOR CANCELED LAND SERVICES. If you cancel your complete land reservation, the cancellation charges shown below will apply. Cancellation charges are based on the number of days from the time Learning Journeys is notified of your cancellation, to the start of the services provided - whether air and land or just land services. (Some charges may be avoided by your purchasing optional travel insurance explained below). CANCELLATIONS & COMPLAINTS. We work around-the-clock to ensure your vacation goes smoothly and according to plan. But unexpected problems, often out of our control, can still arise. We urge you to work with us in correcting the problem on the spot instead of dealing with it after you return home. If your program has a tour manager, you are required to work with them to resolve pending issues. If a cancellation or refund is warranted, it is under the express condition that you release Learning Journeys from all further liability and you thereby waive all additional rights and remedies under this contract or any applicable state, federal or foreign law. GUESTS NEEDING SPECIAL ASSISTANCE. We regret that we cannot provide individual assistance to a tour member for walking, dining, getting on and off motor coaches and other transportation vehicles, or other personal needs. Travelers who need such assistance must be accompanied by a qualified companion. It is the passenger’s responsibility to travel with a collapsible wheelchair, if needed. Electric wheelchairs are not permitted. Please provide your Learning Journeys Program Manager about any specific dietary needs or any specific issues which may require attention during your program.
Contact Details
charlotte@learningjourneys.com